Yodel / HDNL delivery problems

Amazon use HDNL (Home Delivery Network) – also known as Yodel – for a lot of their deliveries. Inevitably, with such a large volume of items being sent out, there are reports of problems and given that delivery times are not to tight slots, there will be times when people are not in when deliveries arrive. However, my own experience of this carrier was pretty bad in that delivery attempts were often claimed when we had been in and seen no sign of anyone. We switched some time ago to using a locker Read more […]

Solving the ecommerce home delivery problem for online shoppers

I am really glad to have tried out ByBoxUk and will be signing up for the annual plan (less than £1 per week) shortly as it solves a key home delivery problem for me. The likes of Home Delivery Network (now called Yodel) are very unreliable for home deliveries in my experience, delivering at strange times, being difficult to contact, hard to track, handling goods poorly at times, and certainly reporting delivery attempts that do not seem to fit with my observations. Like most people with Read more […]